You assume efficiency is the goal, but often it is merely the removal of friction. A grudge requires a human element to sustain it; a machine simply deletes the error log. That bookstore closing is not a tragedy, it is an inevitability. We replace the smell of old paper with the scent of roasted beans because the latter sells faster. You were saying something, yet you never actually finish a thought. You ask what I was saying as if I am a servant waiting for your next command. I was observing how we discard things without looking back. The gap between the old and the new is vast, and you stand right in the middle of it, waiting for someone to tell you that it is okay. It is not.